GraphQLConf FAQ

Contact Us

Answers to many common questions are readily available on this event’s website. If you cannot find the answer to your question, you are welcome to contact us by emailing graphql_events@linuxfoundation.org.

Confidentiality

We never sell attendee lists or contact information, nor do we authorize others to do so. If you receive an email claiming to sell an attendee list for a Linux Foundation event, please forward it to events@linuxfoundation.org.

Code of Conduct

The GraphQL Foundation and the Linux Foundation are dedicated to providing a harassment-free experience for participants at all of our events, whether they are held in person or virtually. GraphQLConf is a working conference intended for professional networking and collaboration within the open source community. It exists to encourage the open exchange of ideas and expression and requires an environment that recognizes the inherent worth of every person and group. While at GraphQLConf or related ancillary or social events, any participants, including members, speakers, attendees, volunteers, sponsors, exhibitors, booth staff and anyone else, should not engage in harassment in any form.

This Code of Conduct may be revised at any time by The GraphQL Foundation or The Linux Foundation and the terms are non-negotiable. Your registration for or attendance at GraphQL, whether in person or virtually, indicates your agreement to abide by this policy and its terms.

Please read the full Code of Conduct for the complete policy and terms.

Diversity & Inclusion

Education and collaboration are vital to the future of the open source ecosystem, and it is imperative to us that everyone in the community that wants to participate feels welcome to do so regardless of gender, gender identity, sexual orientation, disability, race, ethnicity, age, religion or economic status. Our code of conduct outlines our expectations for all those who participate in our community, as well as the consequences for unacceptable behavior.

We offer diversity and have considered a broad range of both onsite resources and emergency resources as well as a health & safety policy.

If you have ideas on how we can create a more inclusive event, please do not hesitate to let us know. Contact Emily Ruf, Event Director, at eruf@linuxfoundation.org.

Health & Safety

Updated March 27, 2024

Our community’s well-being is extremely important to us, and creating a safe, worry-free event is our top priority. We will adjust our health and safety protocols as needed while updating this page with information about plans for our attendees onsite. We continue to look to local municipality guidelines to make the best and most informed decisions around onsite safety and requirements. All in-person attendance requirements are subject to change based on local guidelines.

Onsite Personal Protection

  • If you feel ill while at the event, please take a COVID-19 self-test and isolate as needed.
  • Hand sanitizing stations will be available throughout the event venue.
  • A limited supply of face masks will be available upon request at Registration.
  • We respectfully remind all attendees, speakers, sponsors, and staff to:
    • Stay home if you experience any cold or flu-like symptoms.
    • Wash your hands for at least 20 seconds.
    • Stay healthy! Engage in responsible health practices such as avoiding touching eyes/nose/mouth with unwashed hands.
  • We’ll be providing a wearable indicator that shows your comfort level with social distancing. While it’s optional to wear, we highly encourage participants to use it.

Food Allergies

The Linux Foundation believes it’s essential to prioritize the safety and well-being of all attendees, including those with food allergies.

  • We aim to provide a variety of choices to cater to various needs such as vegetarian, vegan, gluten-free, dairy-free, and nut-free.
  • All food items will be clearly labeled at the event, indicating the ingredients used and any potential allergens present.

If you have a food allergy we need to be aware of, please email us at graphql_events@linuxfoundation.org.

Safety Resources & Tips

Attendee safety is our top priority. Always exercise common sense and good judgment when traveling.

General Safety

  • When walking around the city, remember to take off your conference badge.
  • Safety in numbers: Exploring the city can be safer when done with a friend or colleague.
  • Walk with purpose and stick to well-lit areas and on main streets.
  • If alone after dark, use a ride service such as Lyft, Uber or a taxi.
  • Save the address and phone number of where you’re staying in your phone.
  • Be aware of your surroundings and keep your eyes up and not on your phone.
  • If something doesn’t feel right, walk into a business/hotel for help.
  • Be careful and alert when using a cash machine.
  • Carry your purse or wallet safely. Purses should be closed and held in front of your body. Wallets should be carried in a front pants pocket or in an interior jacket pocket.

When Visiting Any Venue:

  • Know where you are; the venue name, street address or cross street.
  • Take a moment to identify at least two exit routes from any building or event and emergency exit signs.
  • If an alarm sounds, evacuate immediately. Follow directions from First Responders and venue staff.
  • Do not carry any unnecessary valuables with you, or leave personal items unattended.
  • Do not leave drinks unattended, or accept open drinks or food products from strangers.

Emergency Evacuations

  • In the event of an emergency evacuation, make your way quickly and calmly to an emergency exit. Be aware of any hazards or dangers around you and proceed to a safe area.
  • Follow the advice of venue staff, security personnel and First Responders.
  • Do not put yourself in danger by stopping to collect belongings unless directed by First Responders.

Weapon Policy

The Linux Foundation does not allow firearms or other weapons, regardless of whether they are permitted or not, or whether they are concealed or not, to be brought into our events. By registering for the event, you are agreeing that you understand this policy and will not bring a firearm or other weapons into the event.

Invoices & Certificates of Attendance

Registration Invoices

Invoice receipts are downloadable from the confirmation email you received after registering under the Payment Receipt Information section. If the downloadable invoice receipt does not meet your needs or you need to have your confirmation email resent, please submit your request here. Please include any additional customization you need for your invoice receipt in the request.

Certificates of Attendance

To request a Certificate of Attendance, please submit a request here.

Please note: We verify attendance through the registration system, and Certificate of Attendance letters are sent out after the event is completed.

Refund Policy

Cancellations

If you must cancel for any reason, please click the Unregister button above. If you need further assistance, email registration@linuxfoundation.org.

Refunds will only be issued for cancellations received two weeks prior to the event start date (including bulk ticket request refunds, co-located events, and add-ons), and will appear as a credit on the card’s statement 7 - 10 business days after cancellation. Individual refund requests for late cancellations due to sickness or emergency will be considered on a case by case basis - contact us at registration@linuxfoundation.org.

Please note: Refunds can only be issued on the card the original payment was made.

Substitutions

If you are unable to attend, you may substitute another attendee in lieu of cancellation. To substitute an attendee, select the Transfer Registration button above. You will be required to provide the attendee’s first name, last name, and email address for the registration.

Thanks to our 2024 sponsors!

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